About
Welcome to Chipotle Mexican Grill Abilene, a culinary gem nestled in the heart of Abilene, Texas. Located at 3800 S Clack St, this vibrant eatery brings a taste of Mexico to the local community, offering fresh, customizable meals that cater to all preferences.
As you step inside, you'll be greeted by a team dedicated to providing exceptional customer service. Customers rave about the friendly staff, particularly employees like Harry, who exemplify the restaurant's commitment to creating a welcoming atmosphere. One customer, McLovin Tyler, highlighted the exceptional service that prompted him to leave a glowing review, showcasing the positive vibes that permeate this establishment.
At Chipotle, the focus is on quality ingredients and the art of customization. Diners can build their own burritos, bowls, tacos, and salads, all while choosing from an array of proteins including barbacoa, chicken, and vegetarian options. Many patrons, like Nathalie Kelley, have been thrilled by their first experience, sharing bowls loaded with flavorful ingredients and a side of guacamole that has gained a reputation for its deliciousness.
However, like any busy restaurant, there are occasional hiccups. Customers have reported instances where popular items like chicken and steak run low during peak hours, which can be disappointing. Yet, consistent feedback suggests that the dedicated staff works hard to meet demands, emphasizing their commitment to improving service during busy times.
As a food reviewer for Foodjoyy, I can confidently say that Chipotle Mexican Grill Abilene has made a lasting impression. The combination of quality food, speedy service, and a friendly atmosphere makes it a must-visit destination for anyone craving authentic Mexican cuisine. Whether you're dining in or picking up a meal to go, Chipotle Abilene is ready to serve you a delicious experience that will keep you returning for more.
“ I gotta say the only reason why Im making a review is for the amazing customer service from Harry all around great store. Ill definitely be back. ”
“ My husband loves this place, so I go here pretty regularly to pick up food for him or both of us sometimes. Theyre very good at actually listening to how you want your order. When they get busy, though, they can forget things like the salsa for a chips and salsa order. They just get overwhelmed, though, its not that they intentionally try to mess with your order. Sometimes they will run out of pretty major things. My husband stopped in tonight to get something for himself before heading home Ive got a cold so he was being nice and giving me a break from being in charge of dinner. But they were completely out of chicken and steak. He was pretty disappointed. ”
“ Fixing my review. My past 5 online orders have drastically improved since my last review. Portions are right, special requests are met. Awesome job ”
“ There were 3 of us and we shared a bowl rice, barbacoa, chicken, lettuce, tomatoes, and sour cream. We each ordered a small guacamole, which was delicious. We got a bag of chips and teas. This was my first trip Chipotle. I will definitely be back!!! ”
“ The staff are always pleasant and move quickly, Ive been to a lot of locations across the USA and its nice to see a team that communicates needs and orders efficiently like they communicate with their customers. ”
“ Food is good, portions got smaller and prices have gone up. Corporate driven. ”
“ I was a little skeptical at first because there seemed to be a shortage of employees. It seemed like there was only 3 people back there to do it all. Anyway, got to the register to pay and it was almost 28 for 2 bowls and we questioned why it was so much. Accidentally charged for double meat and guacamole. All good, they adjusted the price, no harm no foul! Food was delicious, worth the wait and the mix up at the register! Some of the best Chipotle Ive had I eat at a lot of different Chipotle restaurants during my travels. Definitely would visit again but yall need some extra employees! ”
“ Prompt and friendly service. The food was delicious. Thank you. My only issue was with the handicap parking spots. One of them was used by a vehicle that did not have any indication that the people were allowed to be there. When I confronted the people as they left the car, I was met with disbelief. Need to have the restaurant staff call them out. No service until they comply. ”